From October 1, a new rule is being implemented to improve the service quality for telecom companies Airtel, BSNL, Jio and Vi. TRAI has made strict quality norms for telecom companies to improve 4G and 5G networks. Violating these can lead to heavy fines on companies. Apart from this, telecom operators have been strictly instructed to curb fake SMS and calls. This rule of TRAI was to be implemented from September 1.
The rule will come into effect from October 1
TRAI had decided to implement the new rule from October 1 on the demand of access service providers and other stakeholders. Also, telecom companies have been given a deadline of October 1 to submit their compliance report. For this, the telecom regulator had a meeting with service providers on August 21 last month. The deadline for submitting inputs in this meeting was set as August 27.
TRAI has recently issued a notification saying that no input has been submitted by the service provider yet. Its date was already extended. According to TRAI's norms, heavy fines will be imposed on telecom operators in case of not matching the benchmark. Mobile service outage is also included in this.
Submit reports in prescribed format
The telecom regulator said that wireless and wireline access service providers were asked to submit reports in a certain format. They have to submit this report within 15 days after the quarter ends. After the new norms issued by TRAI, this format will be used to measure the quality of wireless and broadband service. Many users have complained to the regulator about call drops and quality of service. This scale will be brought to improve them. This regulation of TRAI is going to be implemented from October 1.
will impose a heavy fine
TRAI has also increased the amount of fine on operators who fail to achieve Quality of Service (QoS). Earlier this fine was up to Rs 50 thousand, which has now been increased to Rs 1 lakh. Apart from this, the regulator has also decided to increase the amount of fine on different things. This fine will be imposed if the service quality does not match or if the rules are violated.
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