Rapido has resolved the major problem in the app. Recently, details of users and drivers of ride service providers were leaked online. Due to this problem in the app, full names, e-mail addresses and phone numbers of users and drivers were leaked. A security researcher had reported about this problem. However, the company has fixed this major glitch in the app.
Security researcher found out
This problem in Rapido was discovered by security researcher Ranganathan P. The security researcher, in his investigation, found that a website form was available online in which feedback was being collected from Rapido auto-rickshaw users and drivers. Information like full name, mobile number, address etc. of the users was being filled in that feedback form.
A security researcher told the English tech Website TechCrunch that the feedback form had become public due to a problem in Rapido's API. Rapido had used a third party service for feedback. In this leak, 1,800 feedback forms containing information of users and drivers became public, due to which the mobile numbers of many people and other personal information became available online.
Can give rise to a big scam
Security researcher said that due to this data leak, a big scam can be carried out. Because the information of drivers and users is public, hackers can arrest people digitally. However, Rapido has now hidden the key information of users and service providers, due to which there will be no risk of hacking.
On this big data leak, Rapido CEO Arvind Shanaka has said that as a standard operating procedure we take feedback from users. This feedback is managed by a third party company. Personal information of users has been leaked due to third party management.
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