The company's statement has come out on the problem of green line appearing in the display of many models of OnePlus. This problem was occurring in the display of many OnePlus 8 and OnePlus 9 series smartphones, which users have reported on the microblogging platform. Many users in India have also complained about this problem. Earlier, there were motherboard problems in OnePlus 8, OnePlus 9 and OnePlus 10 series smartphones. Recognizing the problem of green line in smartphones, the Chinese brand has decided to provide lifetime display warranty.
Company's statement on the problem of Green Line
Many OnePlus 8 and OnePlus 9 users were facing the problem of green line in the phone's display. After updating the phone's software, a thin green line starts appearing in the display. However, this problem is not only in OnePlus phones. Earlier, this green line problem has also been seen in smartphones of Samsung, Motorola and Vivo. The company said that it is currently in discussion with the suppliers regarding this. To overcome this problem, there is a need to make changes in the supply chain.
Will replace the screen for free
The company issued a statement on this problem being faced by the users and said that the users whose phones are facing this problem should immediately visit the nearest service center. The display of his phone will be replaced for free. Users can either upgrade their device or get its display replaced. Even if the user's phone is not under warranty, the display will be replaced for free. Select models of OnePlus 8 and OnePlus 9 series are facing this type of problem.
Even before this, the company had officially issued a statement on the problem with the motherboard of OnePlus 9 and OnePlus 10. The company had said that the matter is being investigated. The company understands the problem of the users due to the high repair cost of motherboard. Users should contact the nearest service center. The company will reduce the motherboard repairing cost so that the users are not burdened. However, users were not happy with this decision of the company.
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