Sony has announced a series of changes to its PlayStation Stars rewards program that will, among other things, cause points earned to expire after one year instead of the 24 months that were previously available.
PlayStation Stars, which launched in the UK in October 2022, is part of the PlayStation app for mobile devices and awards points based on the amount of money users spend on the PlayStation Store, as well as for completing challenges within the app. Points can then be redeemed for digital rewards, including “collectibles” and store credit.
However, starting March 1 next year, Sony will be making changes to its definition of “eligible purchases,” meaning that payments for subscription services like PlayStation Plus (whether initial or renewal payments) will no longer incur Stars points.
To view this content, please enable targeting cookies.
Additionally, PlayStation Stars points earned early will need to be spent much sooner. Starting October 24 of this year, Sony will reduce the expiration time of points from 24 months to 12, meaning that all accumulated points must be redeemed for a reward within one year of earning them.
Somewhat confusingly, the terms changes confirmed by Sony have been accompanied by reports that store credit redemption options are missing from the PlayStation Stars rewards catalogue, albeit inconsistently across regions. On the PlayStation Stars subreddit, some users are reporting that the ability to redeem points for store credit has been removed entirely, while some are only seeing limited Wallet credit options when browsing the PlayStation app.
Eurogamer has contacted Sony to clarify the situation.