Earlier this month, Japanese electronics company Casio suffered a cyberattack that caused parts of its digital infrastructure to shut down. Now, almost a week after the incident, Casio is struggling to overcome the damage.
“This countermeasure is affecting our receiving and placing orders with suppliers and the timing of product shipments,” said Casio's Ayuko Hara. “There is no prospect of recovery yet, but we are prioritizing our customers as we move forward in the recovery.”
A long road to recovery
Casio is said to have lost sensitive data in the attack belonging to employees, business partners, job applicants and contractors. Fortunately, the company confirmed that no customer credit card information was taken.
So far, Casio has not confirmed the ransom amount or whether contact has been made with the cybercriminals. The difficulties appear to mainly affect Japanese customers, as shipments have been delayed indefinitely, but internal systems failures appear to be the biggest concern.
The advice from cybersecurity and law enforcement experts is generally for organizations to refrain from paying the ransom, as it emboldens cybercriminals and adds fuel to the fire, but it is certainly not an easy decision to make.
Always having contingency plans and robust cybersecurity measures in place is the most companies can do to protect themselves from attacks. Being vigilant and ensuring all employees are trained and aware will help protect potential entry points.
Through TechCrunch